Privacy Policy

At Dax Roomie, we value your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, and protect your data, along with how you can manage or opt out of certain communications.

1. Information We Collect

When you place an order or interact with us, we may collect the following information:

  • Full name

  • Delivery address

  • Phone number

  • Email address 

  • Order and communication history

  • Any information voluntarily submitted through contact forms or messages

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Contact you for order confirmations, delivery updates, or support

  • Respond to your inquiries and requests

  • Improve our services and user experience

  • Send you promotional messages, only if you have opted in

We do not store any payment information, as we operate exclusively on a Cash on Delivery (COD) basis.

3. Data Protection

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, or disclosure. Access to your data is limited to authorized personnel only.

4. Marketing and Communication

If you have provided your contact information, we may occasionally send you updates about new products, offers, or announcements. You can opt out at any time.

Opt-Out Instructions:

To stop receiving marketing communications:

Once we receive your opt-out request, we will update your preferences within 72 hours.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request corrections if the information is inaccurate or incomplete

  • Ask for your data to be deleted, where applicable

  • Withdraw consent for communications or data use at any time

To exercise these rights, contact us at [email protected].

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The most recent version will always be posted on our website with the effective date.

For any questions or concerns regarding this policy, please reach out to us at [email protected].